Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website auriksha.com and all gold buying, gold valuation, and silver buying services provided by Auriksha Edge Pvt Ltd, operating under the brand name "Auriksha" ("Auriksha", "we", "us", or "our") from our premises at C-11, Central Park, Doc's Colony, City Centre, Durgapur, West Bengal 713216. Auriksha is a gold-buying company only: we purchase gold outright for cash and do not provide loans, financial assistance, or act on behalf of any bank, NBFC, or financial institution. By using our website or transacting with us, you ("you", "the Customer", or "the Seller") confirm that you have read, understood, and agree to be bound by these Terms.

1. Definitions

• "Gold" includes gold jewellery, ornaments, coins, bars, scrap, broken gold, and any article represented by the Customer to contain gold.
• "Transaction" means the sale of Gold (or silver) by the Customer to Auriksha for a cash or bank-transfer consideration.
• "Sale Agreement" means the written sale/purchase voucher and KYC declaration signed by the Customer at the time of the Transaction.
• "KYC" means Know Your Customer documentation including Aadhaar, PAN (where applicable), and any other identification required under applicable law.

2. Eligibility

You must be at least 21 years of age and legally competent to contract under the Indian Contract Act, 1872. You must provide valid, genuine KYC documents. Auriksha reserves the right to refuse any Transaction at its sole discretion, including where identity cannot be satisfactorily verified.

3. Ownership Warranty — You Must Legally Own the Gold

By offering Gold for sale, you expressly represent, warrant, and declare that:

• You are the sole and lawful owner of the Gold, or are duly authorised by the lawful owner to sell it;
• The Gold is free from any lien, charge, pledge, hypothecation, court attachment, or third-party claim, and is fully owned by you and available for outright sale;
• The Gold has not been stolen, misappropriated, obtained by fraud, or acquired through any unlawful means;
• The sale of the Gold does not violate any law, order, or the rights of any other person.

You agree to fully indemnify and hold Auriksha harmless against any loss, claim, demand, penalty, or legal cost arising from any breach of these warranties.

4. Stolen, Illegal, or Suspicious Gold — Zero Tolerance

• We may decline any Transaction, withhold the Gold, and report the matter where we have reasonable suspicion of unlawful origin.
• Every Transaction is conducted only against valid KYC and a signed declaration of lawful ownership, and is recorded on CCTV, precisely so that the legitimacy of each Transaction is independently verifiable.
• Auriksha cooperates fully and proactively with the police and law-enforcement agencies, and maintains complete KYC, CCTV, and transaction records to assist any lawful investigation.
• Any Customer who attempts to sell stolen or illegal Gold does so at their own risk and is solely and personally liable under applicable criminal and civil law. Auriksha bears no liability for the unlawful acts of a Customer.

5. Valuation, Testing and Pricing

• Gold purity is assessed using non-destructive XRF (X-Ray Fluorescence) testing and/or other accepted methods, conducted transparently in the Customer's presence.
• The purchase price is calculated from the prevailing live market (MCX-linked) rate at the time of the Transaction, adjusted for tested purity and net metal weight (excluding stones, fittings, and non-gold components).
• The rate quoted is valid only at the time of quotation and may change with market movement.
• The Customer is given the opportunity to review and accept the final valuation before the Transaction is concluded. Acceptance of payment constitutes acceptance of the valuation.

6. Conclusion of Sale, Melting, and Finality of the Transaction

• Title to the Gold passes to Auriksha at the moment payment is made and the Sale Agreement is signed.
• You acknowledge that you have signed the Sale Agreement freely, voluntarily, and with full understanding that the sale is final and the Gold will be melted.
• No claim for return, re-purchase, revaluation, "change of mind", or refund of any kind will be entertained after the Transaction is concluded.
• Your remedy in the event of a genuine dispute is limited to inspection of the relevant CCTV footage and transaction records held by Auriksha, as set out in our Refund Policy.

7. KYC, Records, and Cooperation with Authorities

• Every Transaction requires valid KYC (Aadhaar, and PAN for transactions above the threshold prescribed by law) and a signed Sale Agreement and ownership declaration.
• All transactions are recorded on CCTV and retained for the period required under applicable law.
• These KYC documents, signed declarations, CCTV recordings, and transaction records establish the lawful and consensual nature of each Transaction and protect both the Customer and Auriksha.
• Auriksha maintains and produces these records to assist any lawful inquiry by the police or statutory authorities. Because each Transaction is fully documented, KYC-verified, CCTV-recorded, and supported by a signed Sale Agreement, the legitimacy of the Transaction is independently provable and verifiable.

8. Auriksha Is a Gold Buyer Only — No Lending or Financial Services

Auriksha is a gold-buying company. We purchase gold outright for cash and do not provide loans, credit, financing, advances, or any financial assistance, and we do not act as, for, or on behalf of any bank, NBFC, or financial institution. The following terms make this position clear:

• Every Transaction with Auriksha is an outright purchase of Gold that you own and are free to sell — not a loan, pledge, mortgage, or any form of financing.
• Auriksha does not settle, refinance, take over, or release any loan, and does not make any payment to any bank, NBFC, or lender on a Customer's behalf.
• You must own the Gold outright and it must be free of any pledge, lien, or third-party claim at the time of sale (see Clause 3).
• Any reference on our website to "urgent cash for gold" or "instant cash" describes the speed of our outright gold purchase only, and does not imply any lending or financial service.

9. Payments

Payment is made by cash, UPI, or bank transfer (NEFT/RTGS/IMPS) at the Customer's election, subject to applicable cash-transaction limits prescribed under the Income Tax Act, 1961, and other applicable law. The Customer is responsible for providing correct bank/UPI details; Auriksha is not liable for losses arising from incorrect details supplied by the Customer.

10. Taxes

The Customer is responsible for any tax liability (including capital gains tax) arising from the sale of their Gold. Auriksha does not provide tax advice; please consult a qualified professional.

11. Website Use and Intellectual Property

• The auriksha.com website, its content, logos, text, and design are the property of Auriksha Edge Pvt Ltd and may not be copied or reproduced without written permission.
• Gold rate information published on the website is indicative, may be delayed, and does not constitute a binding offer; the binding rate is the one quoted at the time of the in-person Transaction.
• You agree not to misuse the website, attempt unauthorised access, or use it for any unlawful purpose.

12. Limitation of Liability

To the maximum extent permitted by law, Auriksha's total liability arising out of any Transaction shall not exceed the value of the consideration paid for that Transaction. Auriksha shall not be liable for any indirect, incidental, or consequential loss.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the competent courts at Durgapur / Paschim Bardhaman, West Bengal.

14. Changes to These Terms

Auriksha may update these Terms from time to time to reflect changes in our services or in applicable law. The version in force at the time of your Transaction governs that Transaction. The "Last Updated" date above indicates the latest revision.