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FAQs Our Most Frequently Asked Questions FAQs

Everything You Need to Know Before Selling Your Gold with Auriksha FAQs

Frequently asked questions

Find answers to common questions quickly and easily. Learn more about our services, policies, and support options to get the help you need.

We purchase:

  • Gold (any karat, including 9K, 14K, 18K, 22K, and 24K)

  • Gold coins and bullion

  • Broken or damaged gold jewelry

  • Silver jewelry and items

  • Platinum items

  • Diamond jewelry (with or without certification)

Our process is simple and transparent:

  1. Visit Us – Walk into our store or contact us for a home visit (where available).

  2. Testing & Evaluation – We test your items using non-destructive methods in front of you.

  3. Instant Offer – We provide a live market-rate offer based on purity and weight.

  4. Instant Payment – If you accept the offer, you’ll receive immediate payment via cash or bank transfer.

We evaluate your gold based on:

  • Purity (karat value), tested using XRF technology or acid tests

  • Weight, measured precisely in front of you

  • Current live gold prices, which we follow in real time

Our evaluations are honest, and we encourage you to compare our offer with others.

Absolutely not. Our evaluation is free, and there is no pressure to sell if you are not satisfied with the offer.

Yes, we buy both hallmarked and non-hallmarked gold. We will test the purity on-site and make an offer accordingly.

You’ll need to provide:

  • A valid government-issued ID (such as Aadhaar, PAN, Passport, or Driving License)
    This is required as part of our commitment to ethical practices and regulatory compliance.

Yes. At Auriksha, we follow strict protocols to ensure all transactions are private, secure, and conducted in a professional environment. All testing is done in your presence, and we do not melt or alter any items without your full consent.

Yes, we offer secure home visits in select areas. A certified professional will visit your location, evaluate your items in front of you, and provide on-the-spot payment if you choose to sell.

You can reach us via:

  • Phone: [Insert your number]

  • Email: [Insert email]

  • Visit us: [Insert your physical address]

  • Or use the contact form on our website.

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